In case of exceptional circumstances (such as a health emergency or force majeure), full or partial refunds or deposit transfer may be offered at our discretion.
Refunds cover only amounts received, excluding processing charges or vendor-specific non-recoverable fees.
Refund Process
All refund requests must be made in writing or via email.
Refund eligibility confirmation will be provided within 7 business days.
Approved refunds will be processed within 15 business days, via the original payment mode.